Two-Way Radio Communications and Electronics Specialists



 Vertex Standard Portable Two-Way Radio Selector Page Portables
 Vertex Standard Mobile Two-Way Radio Selector Page Mobiles
 Vertex Standard Repeater Selector Page Repeaters
 Vertex Standard System 600 and VX-1210 HF SSB Radios HF SSB
 Vertex Standard Product Line Photo and Links OptionAcc
 Vertex Standard Two-Way Radio Communications Product Line Photo Vertex
 Two-Way Radio Repair Page Repair
 Yeasu/Vertex Standard Antenna Rotators Rotators
 Vertex Standard VX-Trunk System VX-Trunk
 Vertex Standard Specials and New Products SPECIALS
 Vertex Standard Lowest Price Page LowPrice

 Midland Portable Two-Way Radio Selector Page Portables
 Midland Mobile Two-Way Radio Selector Page Mobiles
 Midland Repeater and Base Station Two-Way Radio Selector Page Base/Rptr

 Maxon Legacy Portable Two-Way Radio Selector Page - Topaz Portables
 Maxon Legacy Mobile Two-Way Radio Selector Page - Topaz Mobiles
 Maxon Repeater Selector Page - Topaz Repeaters
 Maxon Base Station Selector Page - Topaz Bases
 Maxon Legacy Midland RF Data Link Selector Page - Topaz Data
 Radio Selection and Applications Help Page for Maxon, Legacy ProLine, TrueTalk and Midland - Topaz3 Radio Help

 Austin Antenna Products and Information Austin
 Comtelco Two-Way Antenna Products Comtelco


 SCA, Inc. Shimwa  Sceptar UHF/VHF Tone Pager  Sceptar UV
 SCA, Inc. Shimwa  ALPS VHFL Low Band Tone Pager  ALPS VHFL
 Pager Repair Page Repair


 Police/Fire/EMS/Public Safety - Scanner Selector Uniden
 Scanner and Monitor Radio Antenna Information Antennas
 Scanner Repair Information Repair
 Scanner Frequency Selector Page - Scanner Frequencies ScanFreqs
 Scanner Frequency Links Page Links


 CB Radio Selector Page Uniden
 Ranger Communications CB & Amateur Radio Selector Page Wilson
 CB Radio Repair Page Repair
 CB Radio Tune Up / Alignment Page / Peak Tune-Up
 CB & Amateur Radio Antenna Selector Page Antennas
 CB Radio Accessories Selector Page Parts/Acc

 Wilson Antenna Selector Page Antennas
 Wilson Antenna Replacement Parts and Accessories Parts/Acc
 Francis CB antennas Selector Page Francis


 Multec Communications / - How to Order Page FAQs
 Multec Communications / - How to Order Page Ordering
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 Multec Communications / - Table of Contents Contents
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 Multec Communications / - Misc and Used Page Misc/Used
 Multec Communications / - Terms and Conditions Returns
 Multec Communications / - Terms and Conditions TermsCond
Multec Communications

 Two-Way Warranty Repair Services

 If you require Warranty Two-Way Radio Service please do the following:
  1. Carefully read ALL Information on this page.
  2. Complete and print out the Warranty Service Form. If your browser doesn't support filling in forms simply print a blank form and fill it out by hand or provide the indicated information any way you like. The Service Form doesn't send any information over the internet its just there for you to print out.
  3. Include your microphone and power cord with the unit if possible. This makes life easier and allows us to check and final test your unit completely.
  4. Pack your unit carefully. Shipping can be disastrous to your equipment. Make sure
    there is at least 3-6 inches of  foam peanuts or similar packing  material between all sides of the unit and shipping box. Wrap the battery and accessories separately. DO NOT use newspaper or shredded paper as packing material. Double box unit if possible. If your not a frequent or experienced shipper use a packaging/shipping service. Always insure your unit and ship with a shipper who can track your package.
  5. Put your Name, Address, Phone and Email directly on the unit with a sticker or tag. This makes doubly sure it won't get lost.
  6. On the Warranty Service Form in the Problem/Service Required box write "Warranty" and include a dated receipt or proof of purchase (copy OK). Note: Some new units may require a return to the manufacturer for warranty fulfillment.
 Warranty Repair Policy:
  • Units are repaired in the order they are received.
  • Units are repaired as quickly as possible but there is really no such thing as 24 hour repair service turnaround. Quality repair work takes time to do right and make the repairs last. Turnaround times vary with repair load so expect between 7-14 working days on average or 2 to 4 weeks during peak periods. Special part orders or returning the unit to the factory can delay a unit repair.
  • In warranty units are "no charge" except for return shipping and insurance. All shipping and insurance charges to us are the customer's responsibility and will not be reimbursed. Note: Some new warranty units may require a return to manufacturer for warranty fulfillment.
  • Warranty Repair is only for units purchased from Multec Communications / If you purchased your unit from another dealer you should return it to that dealer for warranty service..
 Unit Types We Warranty Service:
  • Vertex Standard and Midland radios only purchased from Multec Communications / within the manufacturers warranty period.
  • We Do Not Service the following:
    • Non-warranty radios.
    • Radios purchased from other dealers.

Two-Way Radio Warranty Repair Bench #1
(You're Next!)


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Terms & Conditions
Table of Contents

Copyright 2000-2018  Multec Communications / - All rights reserved. Do not duplicate without the express written consent of Multec Communications.
Shipping & Mail only - Note: returns require a RA# - see RETURNS  before shipping
Address...                      Note: warranty repairs only - see REPAIRS  before shipping

Multec Communications
319 Centre Ave.  #166
Rockland, MA  U.S.A.   02370-2613
781 294-4992 main
781 527-5004 fax (include return email w/fax)

Main 781 294-4992
- calling hours 2-5 EST  Monday-Friday for questions and tech support only...."Out of Area", "Restricted" and "Private Caller" calls may be blocked to avoid phone spam. Note: The main line is often very busy and voice mail is not available. Please place orders online using our secure e-commerce system. Save time...order online!

If you have questions about ordering please see  ordering information page  first. Phone orders slow processing time, increase inaccuracies and are not recommended.

Email questions or comments at - Email

Note: Not responsible for typographical, photographic or pricing errors.
         All pricing and specifications subject to change without notice.